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David Driskill has had his own consulting and training firm for over 40 years.  Mr. Driskill has served his clients as a consultant, educator, and researcher in a number of fields, including; Financial Services, Health Care and Law Enforcement.  In Financial Services, he is widely known as an effective teacher and presenter as well as being a frequent speaker at industry conferences.  As a consultant he has a reputation for problem solving, managing strategic change, and project execution.  He has authored a variety of white papers and training curricula on topics ranging from, Tone, Words & Empathy for Telephone Customer Service and Making Effective Presentations, to Effective Problem Recovery and Conflict Management. 

DDA's client base includes over 100 organizations, among them: Fidelity Investments, Children’s Hospital, American Express, The Capital Group, the Municipal Police Training Council (CT), and State Street Corporation.

Mr. Driskill takes the position that, rather than “soft-skills,” certain behavioral skills can be taught, practiced and mastered. In turn, these skills are instrumental in effective communication, client service, conflict resolution, influence, problem recovery and an array of other professional and personal applications.  

Mr. Driskill attended the Chicago City College system, Governor’s State University, American International College and the University of Chicago. Mr. Driskill received a BA and an MA in Psychology.  ­­

 

Partial Client List 

AARP
Alliance Bernstein
American Express (MN)
Bank of Boston
Benham Capital Management
BNY – Mellon
Boston Equiserve
Boston Financial Data Services
Brigham & Women’s Hospital
BYSIS Fund Services
Capital Group
Carkhuff Associates
Children’s Hospital (Boston)
Columbia Management
Computershare
Crosby Company
Defense Communications Agency
DST Systems
Eaton Vance
Evergreen Investments
Federated Investors
Fidelity Investments
Franklin Templeton
Goldman Sachs
Grand Circle Travel
Habitat for Humanity
Harvard Community Health Plan
Heartland Funds
Hershey Medical Center
IFDS
Illinois Department of Corrections
Janus Funds
John Hancock
JP Morgan Chase
Kemper
Massachusetts Parole Board
MFS
Municipal Police Training Council (CT)
NICSA
PFPC
Pioneer Investments
Putnam Investments
Scudder Investments
Seligman Data
State Street Bank
T. Rowe Price
The Principle Funds
TIAA – CREF
US Bank
USAA
Van Kampen Merit
Virginia Department of Corrections